If your website has been around for a while and is not calling to new customers, it might be time to consider a new design. You can redefine your site and your brand, offering your customers a whole new website shopping experience. Start from the ground up and invest in Magento managed services with top Magento developer Forix. Our team is ready to help you redesign your entire experience, giving customers what they want most.
Don’t Hide the Important Information
Keep everything you want customers to see out in the open. Stay transparent about what you have to offer. Your customers will appreciate your down-to-earth attitude and will trust what you have to say. Make sure shoppers have access to the shopping cart no matter where they are on your website. Having the option to view the cart wherever you go gives shoppers the convenience to add and subtract things from their order at their own pace. Adding a wish list option is also a great feature for new customers, encouraging them to come back. Magento ongoing support from Forix can help you give your customers what they want.
Present Your Products in a Visually Appealing Way
Make your customers feel like they can reach out and touch your product. An online shopping experience will never be the same as an in-store experience, but you can do your best to close the gaps. Make your Magento B2B site as close to the real deal as possible. Photos, where customers can zoom in on the product, provide a wealth of information, giving them details they need to decide. Provide accurate color details and a description to go along with the photo to enhance the information.
Ease of Navigation
If your current navigation system is confusing, it’s time to change it up. A great place to start is with the addition of a search bar. Searching for products by name, color, size, or other attributes gives your customers the chance to find what they are looking for in your extensive catalog of products. You can also consider grouping your customers by account type and showing them a revised catalog with the products that relate to their needs. Magento managed services from Forix can help add this feature to your new website design, creating a better experience for your shoppers.
Be Accessible to Customers
One of the top contact methods right now is live chat. Live chat is available 24/7 to your shoppers, answering their questions when they need the information most. Magento managed services can help you set up this feature for your customers, putting you one step ahead of the game. Live chat also provides a level of transparency, letting your customers know you are not trying to hide anything by answering their questions at any point. Your Magento website is a source of information for your shoppers, so keep up the conversation with live chat. Implement Adobe Commerce Cloud with Forix’s support every step of the way.