Salesforce Cloud Commerce and OS Commerce might be the first two platforms you consider when you begin thinking about building an online shop. Each of these high-profile eCommerce platforms offers unique benefits for business owners. Making the right decision takes analyzing your needs, comparing the features of each, looking at your budget, and possibly working with a professional eCommerce agency for assistance. Start the journey here, with this comparison guide.
Salesforce Cloud Commerce
Salesforce Cloud Commerce is a world-renowned eCommerce platform solution. It has features and capabilities for virtually all types of businesses, from freelancers to major enterprises. Salesforce focuses on advanced features aimed to improve both the user experience and management of the online store. While advanced features are helpful for many users, it can also result in lower “ease of use” ratings for Salesforce Cloud Commerce vs. OS Commerce.
Once you’re past the learning curve, however, Salesforce can be a top performer. Salesforce Cloud Commerce offers flexibility, customization, and highly functional customer relationship management (CRM) solutions. From upselling and cross-selling products to tracking orders and answering customer complaints, Salesforce is a go-to platform in terms of stellar CRM. If this sounds like something you need at your company, Salesforce might be the right choice.
OS Commerce is a popular option because it is simple to use, set up, and adjust. At the same time, OS Commerce is not the most scalable platform, and is prone to experiencing technical issues and performance problems when a shop’s product database becomes too much for it to handle.
In general, Salesforce Cloud Commerce vs. OS Commerce may come down to the size of the business. Compared to Salesforce’s assortment of in-depth business management options, OS Commerce is a mere starting point due to its limited scalability. Therefore, OS Commerce is likely the optimal choice for beginners or small businesses that are new to eCommerce and are looking to get a feel for how it works.
Choosing the Right Platform for You
The only way to choose between Salesforce Cloud Commerce and OS Commerce is to identify your needs as an eCommerce store owner. Do you prioritize smart operation management solutions, or your bottom line? Do you need specialized enterprise-sized tools, or will basic resources for small businesses be enough? Salesforce is typically the wiser choice for large businesses and enterprises, as it boasts more advanced management capabilities. OS Commerce might be better, however, if you’re a beginner or a small business.
Salesforce is a highly powerful tool that can integrate with almost any application. OS Commerce, on the other hand, is a wonderful starting point or a good option for small teams that need to start online stores without breaking the bank. The choice will depend on your priorities.