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    5 Signs It's Time to Switch Support Providers

    It takes 24 hours or longer for a response.

    Ideas and plans are not executed to their full potential.

    Issues with site speed are recurring and are not resolved in a timely manner.

    You don't have enough information about Magento services and need reliable information.

    Security is a real concern and is negatively affecting clients.

    Forix Has Your Back!

    Forix helps hundreds of companies succeed in eCommerce by using our expertise as a certified Magento Enterprise Partner.

    We commit to providing continuous support to our clients. We know that their #1 priority is their business, which is why our top priority is making sure their online shop is working. Get ongoing support 24 hours a day, 7 days a week by contacting us today.

    Get Support

    Help whenever you need it:

    Experienced Development Teams

    • Find and complete new opportunities while successfully completing deadlines
    • Work through a to-do list
    • Develop and work toward long-term goals
    • Experience constant and effective communication

    Migrations

    • Easy migration between Magento 1 and Magento 2
    • eCommerce and content management system platform migration assistance

    Integrations

    • Managed and completed customer relationship management
    • Enterprise resource planning
    • Point of sale
    • Application programming interface integrations

    Security & Patch Updates

    • Constant security monitoring and updates to prevent fraud and protect the business
    • Complete risk management and liability reduction available

    Training

    • Platform use
    • Extension
    • Customization update training and full training

    Get Optimized

    We have your site's full potential in mind:

    Performance

    • Optimize site speed and load times for improved performance
    • Campaigns to increase traffic in event preparation
    • Upgrades and legacy system updates on time

    Conversion Rate Optimization (CRO)

    • Devices
    • Channels
    • Funnels
    • Checkout flow are converted and optimized regularly

    UX Audits

    • Easy to use site search
    • Navigation
    • Product display

    Compliance

    • Full compliance with Payment Card Industry Data Security Standard
    • Health Insurance Portability and Accountability Act
    • Federal Firearms License standards
    • Special cases compliance

    Process Workflow

    • Back office
    • Order management system
    • Fulfillment management

    24/7 support.
    Issues resolved with 24 hour help.

    Dedicated account managers.
    There are 60+ Magento-certified developers available for you.

    Centralized customer service portal.
    Our ticketing system makes customer service run smoothly.

    Flexible plans.
    Beginning at 10 hours per month.

    Let’s Talk.

    Start with a conversation. From there, we can build a plan.

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