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Quality Magento Ongoing Support

Support Any Time You Need It

    Find out how we can help you get the most out of your eCommerce store800.256.6584



    5 Signs It's Time to Switch Support Providers

    It takes 24 hours or longer for a response.

    Ideas and plans are not executed to their full potential.

    Issues with site speed are recurring and are not resolved in a timely manner.

    You don't have enough information about Magento services and need reliable information.

    Security is a real concern and is negatively affecting clients.

    Forix Has Your Back!

    Forix helps hundreds of companies succeed in eCommerce by using our expertise as a certified Magento Enterprise Partner.

    We commit to providing continuous support to our clients. We know that their #1 priority is their business, which is why our top priority is making sure their online shop is working. Get ongoing support 24 hours a day, 7 days a week by contacting us today.

    Get Support

    Help whenever you need it:

    Experienced Development Teams

    • Find and complete new opportunities while successfully completing deadlines
    • Work through a to-do list
    • Develop and work toward long-term goals
    • Experience constant and effective communication

    Migrations

    • Easy migration between Magento 1 and Magento 2
    • eCommerce and content management system platform migration assistance

    Integrations

    • Managed and completed customer relationship management
    • Enterprise resource planning
    • Point of sale
    • Application programming interface integrations

    Security & Patch Updates

    • Constant security monitoring and updates to prevent fraud and protect the business
    • Complete risk management and liability reduction available

    Training

    • Platform use
    • Extension
    • Customization update training and full training

    Get Optimized

    We have your site's full potential in mind:

    Performance

    • Optimize site speed and load times for improved performance
    • Campaigns to increase traffic in event preparation
    • Upgrades and legacy system updates on time

    Conversion Rate Optimization (CRO)

    • Devices
    • Channels
    • Funnels
    • Checkout flow are converted and optimized regularly

    UX Audits

    • Easy to use site search
    • Navigation
    • Product display

    Compliance

    • Full compliance with Payment Card Industry Data Security Standard
    • Health Insurance Portability and Accountability Act
    • Federal Firearms License standards
    • Special cases compliance

    Process Workflow

    • Back office
    • Order management system
    • Fulfillment management

    24/7 support.
    Issues resolved with 24 hour help.

    Dedicated account managers.
    There are 60+ Magento-certified developers available for you.

    Centralized customer service portal.
    Our ticketing system makes customer service run smoothly.

    Flexible plans.
    Beginning at 10 hours per month.

    Customer-Focused Magento Development Agency

    Featured Growth Stories

    •  

      Problem: Poor Search Experience

      101%

      Increase In Transactions, YOY

      Client for: 4 Years

      Revenue: 121% increase

    •  

      Problem: Poor Online Presence

      109%

      Increase In Revenue

      Client for: 3 Years

      Conversion rate: 92% increase

    What Our Clients Say

    S
    Steve Clark 5.0

    Forix Mobile has made the process very easy for us, explaining things thoroughly
    Post on Clutch

    John Rogin 5.0

    An incredibly talented team with a deep level of knowledge and experience on Magento. Things are highly organized and structured which really helps communication with clients to be smooth and transparent. Results oriented and data driven. Highly recommended.
    Post on Google

    Nakia Mills 5.0

    My company began working with the Forix team in May 2018. So far we have been quite happy with the level of organization and effort they have shown when fixing issues we’ve come across as part of running an ecommerce site on the still relatively new, Magento 2.x platform. We are happy to not find ourselves constantly having to check on the status of a project because the team usually stays on top of the details and keeps in communication with us. I would certainly recommend Forix to any colleague looking for a web development team to help with their Magento website.
    Post on Google

    Angel Houston 5.0

    I worked with Forix to create an ecommerce site for my business. The team is very knowledgeable, friendly and was able to help me understand the intricate details behind making a website that will draw customers. They were fast in responding to my many questions and very professional. They were able to walk me through the steps of making a website which made a big difference. My website has brought many more customers to my business, all thanks to the Forix team. They are a company that I will work with again on future project and I would recommend them to anyone looking to work with a partner to create a quality website.
    Post on Google

    T
    Timothy Bakula 5.0

    Their flexibility and their ability to flesh out unique business requirements set them apart.
    Post on Clutch

    J
    Jacob Wilkerson 5.0

    [T]hey were very quick to respond to anything we asked for.
    Post on Clutch

    D
    Darren Frayne 5.0

    They're cool to work with, they're personable, and there's great communication.
    Post on Clutch

    James Dailey 5.0

    On behalf of our business, I wanted to take this opportunity to express my sincere appreciation for the outstanding service and commitment your team provided during the redesign of our company website. When I began researching for a web design company, my efforts ceased after I received a call from Chris within minutes of my initial request for information. Chris made me feel confident and thoroughly explained the design and development process. There were times when we were not certain where to find the information we needed to make this a success. Chris offered valuable suggestions that really made the entire process much easier. It was because of this confidence that I knew the team at Forix was the best choice. I know there were several people involved in the design process, however I must also acknowledge Kristen who provided the professional support we needed. Kristen is a great asset to your team and I can't thank her enough for her patience and ability to get things done the way we needed. The support we received from start to finish was admirable. Because of your efforts we are in a better position to effectively market our services. You have put together a great team that makes customers feel respected and valued. Thank you for the outstanding work !!
    Post on Google

    J
    Julia Grupa 5.0

    We continue using their team because of their consistent delivery in the past.
    Post on Clutch

    Monrovia Plants 5.0

    Going through a redesign, Forix has been extremely helpful crafting a UI and sharing best practices for our complicated eComm site.
    Post on Google

    Isabel Rodriguez 5.0

    Forix does great work. I was referred to them by a colleague who said she had a great experience when they redesigned her company site. Really nice to be able to talk to local employees who make good suggestions, but also allow for creativity in the process.
    Post on Google

    J
    Jordanne Waldschmidt 5.0

    Forix has a small agency feel with the talent pool of a larger one.
    Post on Clutch

    B
    Barton Dinkins 5.0

    The [Forix] team feels like an extension of our company.
    Post on Clutch

    J
    Josh Lambert 5.0

    Their early concept matched our vision almost perfectly.
    Post on Clutch

    K
    Kevin Bretthauer 5.0

    Forix Mobile has an extremely personable touch.
    Post on Clutch

    J
    Jayne Jackowitz 5.0

    They were so detailed, so honorable, so well-versed in what they’re doing.
    Post on Clutch

    K
    Keith Jacobson 5.0

    [Forix] has a great talent pool that clients can take advantage of.
    Post on Clutch

    A
    Ali Palmer 5.0

    I can’t even put into words how impressed I was with the design experience, from start to finish.
    Post on Clutch

    Manoj Kaninwal 5.0

    Great website design.
    Post on Google

    John Rogin 5.0

    An incredibly talented team with a deep level of knowledge and experience on Magento. Things are highly organized and structured which really helps communication with clients to be smooth and transparent. Results oriented and data driven. Highly recommended.
    Post onGoogle

    Angel Houston 5.0

    I worked with Forix to create an ecommerce site for my business. The team is very knowledgeable, friendly and was able to help me understand the intricate details behind making a website that will draw customers. They were fast in responding to my many questions and very professional. They were able to walk me through the steps of making a website which made a big difference. My website has brought many more customers to my business, all thanks to the Forix team. They are a company that I will work with again on future project and I would recommend them to anyone looking to work with a partner to create a quality website.
    Post onGoogle

    James Dailey 5.0

    On behalf of our business, I wanted to take this opportunity to express my sincere appreciation for the outstanding service and commitment your team provided during the redesign of our company website. When I began researching for a web design company, my efforts ceased after I received a call from Chris within minutes of my initial request for information. Chris made me feel confident and thoroughly explained the design and development process. There were times when we were not certain where to find the information we needed to make this a success. Chris offered valuable suggestions that really made the entire process much easier. It was because of this confidence that I knew the team at Forix was the best choice. I know there were several people involved in the design process, however I must also acknowledge Kristen who provided the professional support we needed. Kristen is a great asset to your team and I can't thank her enough for her patience and ability to get things done the way we needed. The support we received from start to finish was admirable. Because of your efforts we are in a better position to effectively market our services. You have put together a great team that makes customers feel respected and valued. Thank you for the outstanding work !!
    Post onGoogle

    Isabel Rodriguez 5.0

    Forix does great work. I was referred to them by a colleague who said she had a great experience when they redesigned her company site. Really nice to be able to talk to local employees who make good suggestions, but also allow for creativity in the process.
    Post onGoogle

    Nakia Mills 5.0

    My company began working with the Forix team in May 2018. So far we have been quite happy with the level of organization and effort they have shown when fixing issues we’ve come across as part of running an ecommerce site on the still relatively new, Magento 2.x platform. We are happy to not find ourselves constantly having to check on the status of a project because the team usually stays on top of the details and keeps in communication with us. I would certainly recommend Forix to any colleague looking for a web development team to help with their Magento website.
    Post onGoogle

    Monrovia Plants 5.0

    Going through a redesign, Forix has been extremely helpful crafting a UI and sharing best practices for our complicated eComm site.
    Post onGoogle

    Manoj Kaninwal 5.0

    Great website design.
    Post onGoogle

    A
    Ali Palmer 5.0

    I can’t even put into words how impressed I was with the design experience, from start to finish.
    Post onClutch

    J
    Julia Grupa 5.0

    We continue using their team because of their consistent delivery in the past.
    Post onClutch

    S
    Steve Clark 5.0

    Forix Mobile has made the process very easy for us, explaining things thoroughly
    Post onClutch

    K
    Kevin Bretthauer 5.0

    Forix Mobile has an extremely personable touch.
    Post onClutch

    J
    Jordanne Waldschmidt 5.0

    Forix has a small agency feel with the talent pool of a larger one.
    Post onClutch

    K
    Keith Jacobson 5.0

    [Forix] has a great talent pool that clients can take advantage of.
    Post onClutch

    T
    Timothy Bakula 5.0

    Their flexibility and their ability to flesh out unique business requirements set them apart.
    Post onClutch

    B
    Barton Dinkins 5.0

    The [Forix] team feels like an extension of our company.
    Post onClutch

    J
    Jacob Wilkerson 5.0

    [T]hey were very quick to respond to anything we asked for.
    Post onClutch

    D
    Darren Frayne 5.0

    They're cool to work with, they're personable, and there's great communication.
    Post onClutch

    J
    Josh Lambert 5.0

    Their early concept matched our vision almost perfectly.
    Post onClutch

    J
    Jayne Jackowitz 5.0

    They were so detailed, so honorable, so well-versed in what they’re doing.
    Post onClutch
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    Let’s Grow Together!



      1 (800) 818 - 2361