Salesforce Cloud Commerce vs. Squarespace Commerce might be one of the first questions you ask yourself when building an online shop and you have little prior knowledge. Each of these high-profile eCommerce platforms offers unique benefits for business owners. Making the right decision takes analyzing your needs, comparing the features of each, looking at your budget, and possibly working with a professional eCommerce agency for assistance. Start the journey here, with this comparison guide.
Salesforce Cloud Commerce
Salesforce Cloud Commerce is a world-renowned eCommerce platform solution. It has features and capabilities for virtually all types of businesses, from freelancers to major enterprises. Salesforce focuses on advanced features aimed to improve both the user experience and management of the online store. While advanced features are helpful for many users, it can also result in lower “ease of use” ratings for Salesforce Cloud Commerce vs. Squarespace Commerce.
Once you’re past the learning curve, however, Salesforce can be a top performer. Salesforce Cloud Commerce offers flexibility, customization, and highly functional customer relationship management (CRM) solutions. From upselling and cross-selling products to tracking orders and answering customer complaints, Salesforce is a go-to platform in terms of stellar CRM. If this sounds like something you need at your company, Salesforce might be the right choice.
The popularity of Squarespace Commerce skyrocketed with the age of mobile. Squarespace offers an all-in-one platform for everything you need to run a business, whether you’re brand new to eCommerce or a seasoned seller. It offers unlimited product inventories, merchandising tools, product ratings, shopping cart solutions, multichannel point-of-sale systems, secure checkout, and more.
In general, Salesforce Cloud Commerce vs. Squarespace Commerce comes down to the size of the business. Smaller companies flock to Squarespace, while big enterprises prefer Salesforce. This could be in part because of the price. Salesforce gives custom quotes based on user needs, while Squarespace charges flat fees according to user type ($8 a month for personal use, $18 for business, and $26 for commerce, all billed annually). Both platforms offer similar features for getting started, but Salesforce has more in-depth business management options.
Choosing the Right Platform for You
The only way to choose between Salesforce Cloud Commerce vs. Squarespace Commerce is to identify your needs as an eCommerce store owner. Do you prioritize smart operation management solutions, or your bottom line? Do you need specialized enterprise-sized tools, or will basic resources for small businesses be enough? Salesforce is typically the wiser choice for large businesses and enterprises, as it boasts more advanced management capabilities. Squarespace might be better, however, if you’re a beginner or a small business.
Salesforce is a highly powerful tool that can integrate with almost any application. Squarespace, on the other hand, is a wonderful starting point or a good option for small teams that need to start online stores without breaking the bank. The choice will depend on your priorities- reach out to a Forix if you want to learn more about your options in eCommerce web development.