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MAGENTO TECHNICAL SUPPORT SERVICES

Timely and reliable Magento ongoing support makes the difference.

    Find out how we can help you get the most out of your eCommerce store800.256.6584



    5 Signs That You Need A New Development Partner

    An issue with your eCommerce store is not resolved within 24 hours.

    Your to-do lists and grand plans for holiday campaigns are not getting done.

    Your site has slow load times, low conversion rates, and haven’t been optimized for more than a year.

    You don’t know everything that Magento can do, and need some coaching to unlock it’s full power.

    There are security issues with your site and you’re afraid to lose your client’s trust.

    Forix Is Here To Help!

    As a trained Magento Enterprise partner, we’ve helped hundreds of companies get the most out of their online investments.

    The most powerful asset you can have is an entire team dedicated to your success. When you partner with Forix, our team is at the ready to ensure your online store is working to the fullest 24 hours a day, 7 days a week. Get the Magento help that you need today.

    Get Support

    We’ll keep your site running smoothly:

    Experienced Development Teams

    • Hit deadlines & find opportunities

    • Get help with your endless to-do lists

    • Expanded development capabilities

    • Stay updated with frequent check in and communication

    Migrations

    • Magento 1 to Magento 2 Migrations

    • e-Com Platform Migrations

    • CMS Platform Migrations

    Integrations

    • CRMs

    • ERPs

    • POSs

    • APIs

    Security & Patch Updates

    • System fortification & defense

    • Fraud prevention

    • Risk management and liability reduction

    Training

    • Platform use

    • Extension & customization

    Get Optimized

    We’ll help your site reach it’s full potential:

    Performance

    • Load times

    • Site speed

    • Performance optimization

    • Caching

    • Traffic spike/event preparation

    • Legacy System Updates

    • Upgrades

    Conversion Rate Optimization (CRO)

    • Devices

    • Channels

    • Funnels

    • Checkout flows

    UX Audits

    • Site search

    • Navigation

    • Product display

    Compliance

    • PCI

    • HIPPA

    • FFL

    • Special cases

    Process Workflow

    • Back office

    • OMS

    • Fulfillment

    24/7 support.
    Most issues resolved in less than 24 hours.

    Dedicated Account Managers
    & 60+ trained Magento developers.

    Centralized Customer Service
    Portal with Ticketing System.

    Flexible plans
    starting at 40h per month.

    Customer-Focused Magento Development Agency

    Featured Growth Stories

    •  

      Problem: Poor Search Experience

      101%

      Increase In Transactions, YOY

      Client for: 4 Years

      Revenue: 121% increase

    •  

      Problem: Poor Online Presence

      109%

      Increase In Revenue

      Client for: 3 Years

      Conversion rate: 92% increase

    What Our Clients Say

    K
    Kevin Bretthauer 5.0

    Forix Mobile has an extremely personable touch.
    Post on Clutch

    D
    Darren Frayne 5.0

    They're cool to work with, they're personable, and there's great communication.
    Post on Clutch

    J
    Josh Lambert 5.0

    Their early concept matched our vision almost perfectly.
    Post on Clutch

    J
    Jacob Wilkerson 5.0

    [T]hey were very quick to respond to anything we asked for.
    Post on Clutch

    K
    Keith Jacobson 5.0

    [Forix] has a great talent pool that clients can take advantage of.
    Post on Clutch

    S
    Steve Clark 5.0

    Forix Mobile has made the process very easy for us, explaining things thoroughly
    Post on Clutch

    B
    Barton Dinkins 5.0

    The [Forix] team feels like an extension of our company.
    Post on Clutch

    James Dailey
    James Dailey 5.0

    On behalf of our business, I wanted to take this opportunity to express my sincere appreciation for the outstanding service and commitment your team provided during the redesign of our company website. When I began researching for a web design company, my efforts ceased after I received a call from Chris within minutes of my initial request for information. Chris made me feel confident and thoroughly explained the design and development process. There were times when we were not certain where to find the information we needed to make this a success. Chris offered valuable suggestions that really made the entire process much easier. It was because of this confidence that I knew the team at Forix was the best choice. I know there were several people involved in the design process, however I must also acknowledge Kristen who provided the professional support we needed. Kristen is a great asset to your team and I can't thank her enough for her patience and ability to get things done the way we needed. The support we received from start to finish was admirable. Because of your efforts we are in a better position to effectively market our services. You have put together a great team that makes customers feel respected and valued. Thank you for the outstanding work !!
    Post on Google

    John Rogin
    John Rogin 5.0

    An incredibly talented team with a deep level of knowledge and experience on Magento. Things are highly organized and structured which really helps communication with clients to be smooth and transparent. Results oriented and data driven. Highly recommended.
    Post on Google

    Angel Houston
    Angel Houston 5.0

    I worked with Forix to create an ecommerce site for my business. The team is very knowledgeable, friendly and was able to help me understand the intricate details behind making a website that will draw customers. They were fast in responding to my many questions and very professional. They were able to walk me through the steps of making a website which made a big difference. My website has brought many more customers to my business, all thanks to the Forix team. They are a company that I will work with again on future project and I would recommend them to anyone looking to work with a partner to create a quality website.
    Post on Google

    Isabel Rodriguez
    Isabel Rodriguez 5.0

    Forix does great work. I was referred to them by a colleague who said she had a great experience when they redesigned her company site. Really nice to be able to talk to local employees who make good suggestions, but also allow for creativity in the process.
    Post on Google

    T
    Timothy Bakula 5.0

    Their flexibility and their ability to flesh out unique business requirements set them apart.
    Post on Clutch

    Manoj Kaninwal
    Manoj Kaninwal 5.0

    Great website design.
    Post on Google

    Nakia Mills
    Nakia Mills 5.0

    My company began working with the Forix team in May 2018. So far we have been quite happy with the level of organization and effort they have shown when fixing issues we’ve come across as part of running an ecommerce site on the still relatively new, Magento 2.x platform. We are happy to not find ourselves constantly having to check on the status of a project because the team usually stays on top of the details and keeps in communication with us. I would certainly recommend Forix to any colleague looking for a web development team to help with their Magento website.
    Post on Google

    J
    Julia Grupa 5.0

    We continue using their team because of their consistent delivery in the past.
    Post on Clutch

    Monrovia Plants
    Monrovia Plants 5.0

    Going through a redesign, Forix has been extremely helpful crafting a UI and sharing best practices for our complicated eComm site.
    Post on Google

    J
    Jordanne Waldschmidt 5.0

    Forix has a small agency feel with the talent pool of a larger one.
    Post on Clutch

    A
    Ali Palmer 5.0

    I can’t even put into words how impressed I was with the design experience, from start to finish.
    Post on Clutch

    J
    Jayne Jackowitz 5.0

    They were so detailed, so honorable, so well-versed in what they’re doing.
    Post on Clutch

    John Rogin
    John Rogin 5.0

    An incredibly talented team with a deep level of knowledge and experience on Magento. Things are highly organized and structured which really helps communication with clients to be smooth and transparent. Results oriented and data driven. Highly recommended.
    Post onGoogle

    Angel Houston
    Angel Houston 5.0

    I worked with Forix to create an ecommerce site for my business. The team is very knowledgeable, friendly and was able to help me understand the intricate details behind making a website that will draw customers. They were fast in responding to my many questions and very professional. They were able to walk me through the steps of making a website which made a big difference. My website has brought many more customers to my business, all thanks to the Forix team. They are a company that I will work with again on future project and I would recommend them to anyone looking to work with a partner to create a quality website.
    Post onGoogle

    James Dailey
    James Dailey 5.0

    On behalf of our business, I wanted to take this opportunity to express my sincere appreciation for the outstanding service and commitment your team provided during the redesign of our company website. When I began researching for a web design company, my efforts ceased after I received a call from Chris within minutes of my initial request for information. Chris made me feel confident and thoroughly explained the design and development process. There were times when we were not certain where to find the information we needed to make this a success. Chris offered valuable suggestions that really made the entire process much easier. It was because of this confidence that I knew the team at Forix was the best choice. I know there were several people involved in the design process, however I must also acknowledge Kristen who provided the professional support we needed. Kristen is a great asset to your team and I can't thank her enough for her patience and ability to get things done the way we needed. The support we received from start to finish was admirable. Because of your efforts we are in a better position to effectively market our services. You have put together a great team that makes customers feel respected and valued. Thank you for the outstanding work !!
    Post onGoogle

    Isabel Rodriguez
    Isabel Rodriguez 5.0

    Forix does great work. I was referred to them by a colleague who said she had a great experience when they redesigned her company site. Really nice to be able to talk to local employees who make good suggestions, but also allow for creativity in the process.
    Post onGoogle

    Nakia Mills
    Nakia Mills 5.0

    My company began working with the Forix team in May 2018. So far we have been quite happy with the level of organization and effort they have shown when fixing issues we’ve come across as part of running an ecommerce site on the still relatively new, Magento 2.x platform. We are happy to not find ourselves constantly having to check on the status of a project because the team usually stays on top of the details and keeps in communication with us. I would certainly recommend Forix to any colleague looking for a web development team to help with their Magento website.
    Post onGoogle

    Monrovia Plants
    Monrovia Plants 5.0

    Going through a redesign, Forix has been extremely helpful crafting a UI and sharing best practices for our complicated eComm site.
    Post onGoogle

    Manoj Kaninwal
    Manoj Kaninwal 5.0

    Great website design.
    Post onGoogle

    A
    Ali Palmer 5.0

    I can’t even put into words how impressed I was with the design experience, from start to finish.
    Post onClutch

    J
    Julia Grupa 5.0

    We continue using their team because of their consistent delivery in the past.
    Post onClutch

    S
    Steve Clark 5.0

    Forix Mobile has made the process very easy for us, explaining things thoroughly
    Post onClutch

    K
    Kevin Bretthauer 5.0

    Forix Mobile has an extremely personable touch.
    Post onClutch

    J
    Jordanne Waldschmidt 5.0

    Forix has a small agency feel with the talent pool of a larger one.
    Post onClutch

    K
    Keith Jacobson 5.0

    [Forix] has a great talent pool that clients can take advantage of.
    Post onClutch

    T
    Timothy Bakula 5.0

    Their flexibility and their ability to flesh out unique business requirements set them apart.
    Post onClutch

    B
    Barton Dinkins 5.0

    The [Forix] team feels like an extension of our company.
    Post onClutch

    J
    Jacob Wilkerson 5.0

    [T]hey were very quick to respond to anything we asked for.
    Post onClutch

    D
    Darren Frayne 5.0

    They're cool to work with, they're personable, and there's great communication.
    Post onClutch

    J
    Josh Lambert 5.0

    Their early concept matched our vision almost perfectly.
    Post onClutch

    J
    Jayne Jackowitz 5.0

    They were so detailed, so honorable, so well-versed in what they’re doing.
    Post onClutch

    Let’s Grow Together!



      1 (800) 818 - 2361