Browse Cities

5 Benefits of Magento Support Services

Magento might be one of the most powerful e-commerce platforms in the world – but it’s only half as strong without Magento managed support services. Partnering with an agency that provides ongoing Magento support, 24/7 technical solutions, regular website maintenance, automatic data backups, and other managed services is the key to optimizing your success with Magento. Enlisting services from a top developer like Forix Digital can help you tap into Magento’s full potential and reap the following rewards.


  1. Simple, Stress-Free Website Maintenance


Is your company keeping up with the endless changes, upgrades, and updates search engines keep imposing on website owners? If not, you’re probably losing business. It’s crucial for a modern site to stay on the cutting edge in terms of site design and functionality best practices. What can seem like a small technical problem or outdated site component could have a serious impact on your conversion rates.


With Magento support services from Forix, you never have to worry about an outdated website hurting your business again. One-on-one personal attention from our site developers can easily handle site maintenance and updates. We can install security patches, integrate new software systems for better business management, or merely peruse your website for signs of potential problems. If we detect anything amiss, we’ll act immediately to come up with a solution. We can resolve most technical issues within 24 hours!


Website maintenance is a significant part of owning and managing a Magento e-commerce store. Letting your site’s upgrades fall behind could expose your brand and your customers to malicious security attacks and vulnerabilities. Keeping your website up-to-date with help from our developers at all times is the best way to make sure nothing and no one compromises your company. Let Forix tackle site support and ongoing technical services for a store that consistently performs at its best.


  1. 24/7 Answers to Your Questions and Problems


Even with the best-managed support from a top agency, Magento store issues can occur. The swiftness with which you take action to remedy the issue can make all the difference in whether it impacts sales. Waiting days or even weeks for a technical support developer to address the issue can cut a substantial chunk out of your profits during that period. Forix developers respond to most issues within just one day – often sooner!


With one of our experienced, trusted developers monitoring your site 24 hours a day, seven days a week, you can take care of business without worrying about the status of your website. Ongoing managed support from Forix means just that – ongoing, around-the-clock website support and prompt solutions to any problems that arise. Consult with your dedicated web developer any time, day or night, with maintenance requests or other website services. We’re here to accommodate your every Magento e-commerce need!


  1. Award-Winning Website Designers Optimizing Your Online Store


Do you dream of a responsive, gorgeous, intuitive, mobile-friendly, and conversion-oriented e-commerce store? Of course you do – that’s why you chose to invest in Magento. If reality is falling short of your expectations, however, it’s probably because you haven’t invested in Magento managed support services.


Forix Digital has award-winning designers on staff, as well as highly experienced website developers and dedicated project managers. We can help your website succeed from start to finish. This can mean different things depending on your specific requirements. We’ll work with you closely to identify what these are and come up with tailored creation and maintenance services just for you. Attention to detail is what makes us a top agency.


Magento managed services through Forix extend well beyond fixing technical problems and monitoring security concerns. We are a comprehensive managed services provider that offers all types of ongoing support services to business owners. This includes website design innovations, custom-tailored to fit your unique needs. Whether you’re a B2B or a B2C looking to improve your website and boost sales, our skilled developers have the creativity and capabilities you need. Investing in our services can transform your site from top to bottom.


  1. Constant User Experience Improvement


Master the user experience (UX) with help from our specialists. Our ongoing managed services include assistance from top researchers to help you learn about your customers. You can glean important data such as how they find your website, where they go first, where you’re losing them, how they travel the sales funnel, and what devices they use to make the purchase. To make absolutely sure our efforts translate into real, calculable results for our clients, we utilize proven methods such as:


  • UX and analytic reviews
  • Website usability research
  • User research and personas
  • Heatmaps
  • Wireframes
  • Intuitive user interfacing
  • Mobile-first website design
  • Connected technology
  • QA testing
  • Extensive 100-point checklist


We never fully “finish” your Magento website – that’s what sets our managed support services apart. Instead, we constantly test, adapt, and tweak your site to accommodate the ever-evolving needs of your customer base. We continuously measure and refine our efforts through site performance monitoring, analytics, usability testing, A/B testing, and other strategies to ensure that your website performs at its absolute best.


  1. Real, Data-Proven Results


Magento ongoing managed support services through Forix offers a slew of incredible benefits, but the main goal remains the same: to boost business. Clients from around the world count on Forix’s developers because we have what it takes to ultimately achieve real, data-proven results. We’ve earned our position as a top trusted agency in the field because we help business thrive time and time again.


Once we’ve offered our comprehensive website management services, our clients enjoy perks such as enhanced user engagement, increased mobile sales, improved SEO, and many other benefits with measurable impacts on business. We take pride in a job well done, but we’re prouder of the real changes we help small businesses and large enterprises make in their bottom lines.


If you think the management of your Magento website can’t affect your sales, let us change your mind. Contact Forix to consult with a personal project manager about your unique Magento website needs. We’ll list all the ways we believe we can benefit your website and boost business. Investing in our Magento support services could be the best thing you do for your company. Talk to one of our Magento trained specialists for more information.



Related Articles:

We want to ensure your brand delivers a best-in-class shopping experience.

Let’s Talk.

Start with a conversation. From there, we can build a plan.

    Book A Time

    Let’s get something scheduled.